Casino Rules

Fair Play
We want to assure that when a player join a game they have each chance of winning and that the result of the game is not influenced by:
- The velocity of one players internet link over the other player
- The temporary instability of the internet
- Physical location on the globe
Our developers have continued to develop our award winning Game software into what we suppose to be the fairest and most consistent form of Casino Games on the Internet. In addition, our casino does not permit the use of robotic or artificial players and Employees are prohibited from participating in the games.

Joining Rules
To participate in a game a player must be 18 years of age or older, must read and approve all the participating rules and must have endorsement to use a valid payment way. Only one player account is valid per player.

Receiving Prizes
Prizes shall be mechanically deposited to your player account cash balance. Players can bet in games with their winnings or ask for a payout be sent through an available payout method. Players who wish to claim their prize money must request a "payout". This can be done by the bank tool bar and selecting the withdraw option. The Casino reserves the right to verify all payouts; please not verification may result in a processing delay.

Payout Method
All endorsed debit/payment methods are listed on listed on the cashier page. For security reasons, any accounts winnings will be made to the depositing account under the name originally used to register at the Casino; we do not permit redemptions to be sent to alternate accounts. Winnings and prizes are only valid after an initial deposit has been made. All winnings earned before the initial deposits are not redeemable, and will be removed once an initial deposit is made.

Processing
All credit card transactions are handled by our e-cash subsidiary Savinet Enterprises Ltd., Nicosia, Cyprus and the charge will appear of your statement as www.bingoroom.com. You are advised to print all transaction data, rules etc. for future reference.

Please note that in some cases the charge will not appear on the date you deposited, particularly in the case of an evening or weekend.

It is the responsibility of the cardholder to observe the national laws of the cardholder's country regarding possible lottery or gaming prohibitions. In the case of doubt, the cardholder must take action to assure him/herself of the laws in their country.

Refund Policy
1. If a deposit has been made in error.
In the case of a technical error, all funds and charges will be refunded to the player to the best of our ability. Please note that Credit Card purchases may not always be refunded directly and an alternate refund method must be agreed upon.

2. If you wish to close their players account.
Players cannot request a refund from deposits or bonuses made to their account unless they wish to cash out and close their player account. In this case, all funds excluding "comp" will be refunded.
Any unpaid or outstanding charges will be subtracted from your account balance in the event of charge backs.
Please note that winnings earned in the "Sample" games can not be carried over to the "Play for Real" games.

Security and Privacy Policy
Personal identity and details of all members will remain confidential. We will not report wagering information on behalf of any member.
All transactions are encrypted. Our servers are protected by state-of-the-art software technology, and all transactions are further secured by Verisign; the leader in online financial security. All verified player information; including credit card, contact and account information remains totally confidential at all times.